Return & Exchange Policy
- Our policy lasts 7 days. If 7 days have gone by since your purchase, we can’t offer you a return.
- The product that is being returned by the customer must be complete, tagged, and intact.
- There should not be the utilization of the received product that is being returned
- Item packaging should be unblemished and intact.
- Please provide the return tracking number of the receipt.
Items that Cannot be Returned
- All accessories are final sale, returns & exchanges are NOT possible on any accessory.
- If the product is not complete or if even a single item is missing.
- If the product gets stained, emitting perfume scent or body odors, and got damaged even a bit.
- The discounted sale merchandise cannot be returned.
- We will not be liable to return or exchange if product is damaged due to neglect and improper usage.
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock.
Procedure for Return & Exchange
- For exchanging or returning any of your purchased items please email firstname.lastname@example.org,
our customer care representative will get back to you within the next 24-48-hours on working days
(Saturday to Thursday).
- Please note the courier cost of returning the item will be borne by the customer.
- You can return the item to our provided address written below under the title ‘Return Address’.
House No P-405, Street No. 4, Ahmadabad, Gulistan Colony, Faisalabad.